To cement our commitment to the digital space, we’re excited to announce three senior hires that will elevate our digital department into a force to be reckoned with. From creative, to technology, to production, we have every base well and truly covered, primed to deliver ground-breaking solutions for our clients.

Without further ado, let’s meet Ram, Tom and Remon.

Tom Chillcott, digital delivery director

As a senior project leader with a first-rate understanding of digital production, CX, QA, code and design principles, it’s easy to see why Tom was a natural fit to lead our digital team.

Tom has clocked up over 11 years’ digital agency experience at Tribal DDB Australia and True Digital in the UK. During this time, he’s managed the successful delivery of digital projects for major clients, including Volkswagen, ŠKODA, McDonald’s and Westpac.

From global website template redesigns and ecommerce builds, to microsites, apps and EDMs, to digital display, banners and CRM campaigns, Tom’s done it all. His platform experience includes AEM, Kentico, Sitecore, EPiServer, WordPress and Drupal, plus bespoke CMS platforms.

With a strong grasp of the digital eco-system and an enthusiastic appetite to keep up to date with all the latest technologies and emerging solutions, Tom responds quickly to changing business needs and timelines with professionalism and good humour.

Originating from blighty, Tom is naturally an avid soccer – oops football – fan, supporting Tottenham Hotspur. He’s also a drummer and home brewer. We’re looking forward to testing his skills on the latter.

Ram Castillo, digital design lead

If you’re in the know, you must have heard of Ram Castillo, an award-winning, multi-disciplinary design lead with a passion for digital spaces. Ram has spent 13 years in agencies including Ogilvy, DDB, JWT and Lavender, across blue chip brands like Qantas, Audi, McDonalds, Coca-Cola, Telstra, Google and Westpac.

Ram’s CX work for Telstra and Google recently won back-to-back Gold awards in Data Strategy at the AC&E Awards. He’s also been featured in Communication Arts, HOW magazine, Herman Miller, deFrost* and Apple.

Outside work, Ram’s skills extend even further, as an accomplished podcaster, speaker and instructor. He’s a passionate mentor and blogger, establishing, which helps thousands of design students and graduates get into the industry. Expanding on that, Ram has penned two internationally acclaimed books, How to get a job as a designer and How to get a mentor as a designer. To top it all off, he’s a regular speaker and writer for the American Institute of Graphic Arts.


Remon Saddik, technical lead

We’re excited to welcome Remon on board – a senior technologist with 15 years’ experience in design, and both front and back-end development.

Remon has worked at CommBank, Foxtel and VML, with a client list that includes BankWest, ASB, Hyundai, Queensland Government and StarTrack. His breadth of both agency and in-house experience gives him a great understanding of client needs.

As the lead front-end developer at CommBank, Remon was responsible for overseeing the award-winning website redesign, delivering continuous improvements post launch. His time as front-end lead at Foxtel was equally as successful, improving the performance of Foxtel’s Triple Play (broadband + phone + pay TV), by leading the CRM interface upgrade.

In his spare time Remon is an amateur photographer, and… wait for it…. a drone pilot!

It goes without saying that we’re delighted to have Tom, Ram and Remon join the team, and we’re already seeing their considerable digital expertise enhance our CX offering even further.